Audit: US Federal Electronic Immigration System Failing

March 22, 2016

An automated system that was supposed to help move the U.S. government’s immigration paperwork into the digital age is rife with problems, auditors now say.

The government’s electronic immigration system should have streamlined routines like receiving one’s green card in the mail. But auditors found that many of those green cards were being sent to wrong addresses. 

Investigators with the Office of Inspector General found that U.S. Citizenship and Immigration Services is behind schedule with its plans to automate immigration paperwork like those green cards. And that will cost taxpayers an additional $1 billion. 

The inspector general’s report also noted that the federal agency tried to block careful scrutiny of its progress in modernizing its immigration system.